
If you run a Waynesville business and your customer information lives in a notebook, a phone’s contacts list, or three different software tools you don’t talk to each other — you’re losing leads and revenue every week. Modern Merchant is locally based in downtown Asheville at 45 S French Broad Ave, Suite 170, 35 minutes east of Waynesville. We deploy Modern Merchant Hub (our white-labeled GoHighLevel platform) as your CRM — connected to your phone, SMS, email, calendar, payments, and reputation system in one login.
Why Waynesville businesses choose Modern Merchant for CRM software
- Locally based. Our office is in downtown Asheville at 45 S French Broad Ave, Suite 170. Served from our Asheville office, 35 minutes east of Waynesville for in-person visits when needed; remote support whenever it’s not.
- Transparent pricing. Plans start at $297/mo with everything included. No hidden markup or contracts. Month-to-month, 30-day cancellation.
- Full-stack approach. CRM works better when connected to your payments, POS, marketing, and phone — and we do all of those.
- Real local references. We work with WNC businesses you’ve heard of. Ask us for names — we’ll connect you with current clients before you sign.
Modern Merchant Hub is built on GoHighLevel — the same platform thousands of agencies use to run their own businesses. We white-label it as Modern Merchant Hub so your team logs into one branded environment. The CRM is the foundation: every lead, every conversation, every pipeline stage, every appointment lives in one place.
Where most CRMs stop at storing contact info, MM Hub keeps going. Inbound calls auto-log. Texts and emails route to the same conversation thread (so your team never asks ‘did we already talk to this person?’). Forms and chat widgets create contacts automatically. Pipeline stages trigger automated follow-up sequences. Closed deals trigger review requests.
For Waynesville businesses with seasonal swings (tourism, ski, leaf), a CRM with built-in marketing automation matters. Off-season nurture campaigns keep last-summer’s customers engaged through the slow months — so they’re ready to come back when the season turns.
How Modern Merchant works in Waynesville
Discovery call (free, 1 hour) → scope and pricing proposal → signed agreement → kickoff (typically 1 week) → live deployment (1–8 weeks depending on service) → ongoing retainer or project completion.
Service area: Waynesville and the broader Haywood + Buncombe county area — Maggie Valley, Clyde, Canton, Lake Junaluska, plus Asheville within an hour. Most CRM deployment is remote configuration; on-site training when helpful.
Frequently asked questions
How is Modern Merchant Hub different from HubSpot or Salesforce?
HubSpot and Salesforce are built for big sales teams with many SDRs and AEs. Modern Merchant Hub is built for owner-operated small businesses where the CRM also has to be the marketing platform, the phone system, the appointment scheduler, the review collector, and the website. One login instead of seven, at a fraction of the cost.
Will my old CRM data import to Modern Merchant Hub?
Yes. We migrate contacts, notes, tags, and historical conversations from most platforms (HubSpot, Salesforce, Pipedrive, Mailchimp, Constant Contact, Active Campaign, Square, Toast). For phone history and SMS, the migration depends on the source platform’s export capabilities.
What does CRM software cost in Waynesville?
Modern Merchant Hub plans start at $297/mo (Starter), $797/mo (Guided Growth), $2,497/mo (Fractional Partner), and up. Most Waynesville small businesses fit Starter or Guided Growth. Setup fee is $500–$2,500 depending on complexity. Month-to-month after setup.
Do you support Waynesville businesses if you’re based in Asheville?
Yes. CRM deployment and ongoing support is overwhelmingly remote work. Discovery and strategy calls happen via video or in-person if helpful — served from our Asheville office, 35 minutes east of Waynesville.
Get started with CRM Software in Waynesville
The fastest first step: Get a Modern Merchant Hub demo — see the platform with your data, no obligation. Or book a Discovery Call.
Modern Merchant
45 S French Broad Ave, Suite 170, Asheville, NC
served from our Asheville office, 35 minutes east of Waynesville
modernmerchant.io
Related services and locations
Other Modern Merchant services in Waynesville:
- Credit Card Processing in Waynesville
- POS Systems in Waynesville
- Local SEO Services in Waynesville
- Reputation Management in Waynesville
CRM software in nearby Western NC cities:





